We are happy to refund your item* if it is faulty only. However, all refunds must be submitted within 30 days of purchase.
For hygiene reasons, returns/exchanges are not available for our dummies, dummy chains or teething products unless they are defective. We make every effort to make sure that you will be happy with your product. Download our returns form here
Should you have any concerns with an item you purchased, including faults, please contact us firstname.lastname@example.org and we will try our best to resolve your concern quickly.
Please note, items that are purchased with a discount code, are treated as sale items and are not able to be returned or refunded.